Telephone Game
(Not Scored)
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First
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Second
Confirm:If you want a score, you should take the Quiz instead.
Third
Start:AfterYou See the "Ready?" Sign, Click the Start Button:
Sample
Fourth
Choose:You will see 2 cards for each question. Click the text in the card you Think is Correct.
Sample:

When making a call,
you should
 
do one thing.
When making a call,
you should
 
do another thing.
Fifth
Learn:Read the answers as they appear to the right. You can make the answer space larger by putting your mouse over the border between them, looking for the two-sided arrow and then clicking and moving the border.

 

Click "Start" button to begin.
Start
 

 

Card 1 of 29
Click the Text in the Card you Think is Correct
When making a call,
you should
 
stand up.
When making a call,
you should
 
remain seated.
 

 

Card 2 of 29
Click the Text in the Card you Think is Correct
When arranging a meeting
with Mr. Martin, try to arrange it
 
with Mr. Martin's assistant.
When arranging a meeting
with Mr. Martin, try to arrange it
 
with Mr. Martin himself.
 

 

Card 3 of 29
Click the Text in the Card you Think is Correct
You use the phone
 
to arrange interviews.
 
You use the phone
 
to conduct interviews
and avoid wasted journeys.
 

 

Card 4 of 29
Click the Text in the Card you Think is Correct
When searching for a job,
the phone has
 
two different functions.
When searching for a job,
the phone has
 
seven different functions.
 

 

Card 5 of 29
Click the Text in the Card you Think is Correct
If the phone rings
 
answer it yourself.
If the phone rings
 
let someone else answer it.
 

 

Card 6 of 29
Click the Text in the Card you Think is Correct
To obtain information
over the phone
 
ask for it yourself.
 
To obtain information
over the phone
 
ask someone else to do it for you.
 

 

Card 7 of 29
Click the Text in the Card you Think is Correct.
To sound better
on the phone
 
take a very serious
attitude during your conversations.
To sound better
on the phone
 
smile while you talk.
 
 
 

 

Card 8 of 29
Click the Text in the Card you Think is Correct
If you come up against
an obstacle or difficulty
 
skillfully settle the matter
yourself.
If you come up against
an obstacle or difficulty
 
remain calm and offer
potential solutions.
 

 

Card 9 of 29
Click the Text in the Card you Think is Correct
To reach the person with whom
you wish to speak, you say
 
"It is confidential" or
"It is personal".
To reach the person with whom
you wish to speak, you say
 
"It is important but
not urgent".
 

 

Card 10 of 29
Click the Text in the Card you Think is Correct
If you are right-handed, when
making a call hold the receiver
 
in your left hand.
If you are right-handed, when
making a call hold the receiver
 
in your right hand.
 

 

Card 11 of 29
Click the Text in the Card you Think is Correct
To make your name
fully understood
 
spell it out.
To make your name
fully understood
 
repeat it several times.
 

 

Card 12 of 29
Click the Text in the Card you Think is Correct
You prefer the initiative
to call
 
be theirs.
You prefer the initiative
to call
 
be yours.
 

 

Card 13 of 29
Click the Text in the Card you Think is Correct
People in organizations
generally prefer to call back
 
during business hours.
People in organizations
generally prefer to call back
 
after business hours.
 

 

Card 14 of 29
Click the Text in the Card you Think is Correct
Recruitment agencies
and
head hunters
 
rarely "weed" people out
over the phone.
Recruitment agencies
and
head hunters
 
often "weed" people out
over the phone.
 

 

Card 15 of 29
Click the Text in the Card you Think is Correct
In an hour, it is
possible to make
 
ten successful calls to
arrange job interviews.
In an hour, it is
possible to make
 
six successful calls to
arrange job interviews.
 

 

Card 16 of 29
Click the Text in the Card you Think is Correct
On average, to set up one job
interview, you need to make
 
30 telephone calls.
On average, to set up one job
interview, you need to make
 
55 telephone calls.
 

 

Card 17 of 29
Click the Text in the Card you Think is Correct
Your voice sounds more
reassuring if
 
you stick your chin out
while talking.
Your voice sounds more
reassuring if
 
you keep your chin tucked in
while talking.
 

 

Card 18 of 29
Click the Text in the Card you Think is Correct
If your answering machine
picks up your call
 
you let the caller finish
their message
and then phone back.
If your answering machine
picks up your call
 
you interrupt the caller
and begin speaking.
 
 

 

Card 19 of 29
Click the Text in the Card you Think is Correct
When introducing yourself
over the phone
 
you give your first name
and then your last (family)
name.
When introducing yourself
over the phone
 
give your last (family) name
and then your first name.
 
 

 

Card 20 of 29
Click the Text in the Card you Think is Correct
At the end of
a telephone conversation
 
you summarize
what has been discussed and agreed.
At the end of
a telephone conversation
 
you do not summarize
what has been discussed and agreed.
 

 

Card 21 of 29
Click the Text in the Card you Think is Correct
When arranging a
telephone interview
 
you offer only one
possible time.
When arranging a
telephone interview
 
you offer two
alternative times.
 

 

Card 22 of 29
Click the Text in the Card you Think is Correct
A good telephone
conversation is
 
fairly short.
A good telephone
conversation is
 
fairly long.
 

 

Card 23 of 29
Click the Text in the Card you Think is Correct
The objective of the call
 
must be written down
before calling.
The objective of the call
 
can be improvised.
 
 

 

Card 24 of 29
Click the Text in the Card you Think is Correct
To make communication
easier on the phone
 
you talk quickly
to be convincing.
To make communication
easier on the phone
 
you talk slowly to be clearer.
 
 

 

Card 25 of 29
Click the Text in the Card you Think is Correct
You always ask
your interviewer
 
if you are
disturbing them.
You always ask
your interviewer
 
if they have four
minutes to give you.
 

 

Card 26 of 29
Click the Text in the Card you Think is Correct
To introduce yourself on
the phone, you say
 
this is Ms. Anderson.
To introduce yourself on
the phone, you say
 
this is Jane Anderson.
 

 

Card 27 of 29
Click the Text in the Card you Think is Correct
If the interviewer asks
questions over the phone
 
you reply in a friendly
and polite manner.
 
If the interviewer asks
questions over the phone
 
you politely suggest
an interview to discuss
their questions.
 

 

Card 28 of 29
Click the Text in the Card you Think is Correct
If the person with whom you wish
to speak is not in
 
you offer to call back at
a more convenient time.
If the person with whom you wish
to speak is not in
 
you leave your number
for them to return your call.
 

 

Card 29
Click the Text in the Card you Think is Correct
Generally, it is easier
to reach decision makers
 
after office hours.
Generally, it is easier
to reach decision makers
 
during office hours.

 

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Telephone Game © 1998 Copyright Daniel Porot
Electronic version © D. Porot, 1999, 2000. All Rights Reserved.